AI voice agents are improving phone support by handling calls faster with low...

https://andysexpertblog.nexorafield.com/posts/what-should-trigger-a-transfer-from-ai-to-a-human-agent

AI voice agents are improving phone support by handling calls faster with low end-to-end latency, so customers spend less time waiting. Features like barge-in let callers interrupt the agent naturally, making conversations smoother