How Agencies Stop Hosting Chaos from Eating Their Weekends: Jordan's Story
https://dibz.me/blog/priority-partner-support-tickets-how-one-moment-changed-our-godaddy-reseller-hosting-experience-1053
When an Agency Ops Manager Lost Nights Over Client Downtime Jordan ran operations for a boutique web design agency that handled about 30 client sites, mostly WordPress and a handful of small headless projects