A cannabis CRM should help a dispensary serve customers without collecting information it cannot justify or protect. Start with a data map, not a campaign
Returns and voids look similar to customers but create different accounting and inventory consequences. A void typically cancels or reverses a transaction state, while a return may involve money, product disposition, inventory status, and reporting
Receiving is where purchasing records, physical inventory, regulatory identifiers, and vendor documentation meet
Internet and service outages happen, but a dispensary still needs to protect inventory, customer data, payments, and compliance records
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Returns and voids look similar to customers but create different accounting and inventory consequences. A void typically cancels or reverses a transaction state, while a return may involve money, product disposition, inventory status, and reporting
Daily reconciliation is the process of proving that sales, payments, cash, inventory changes, and exceptions agree closely enough to close the business day. It is one of the simplest ways to detect mistakes while employees still remember what happened
A sync gap happens when one system records an event but another system does not receive it on time. For a dispensary, the dangerous response is to repeat actions blindly
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