Voice AI can mishear or misinterpret info, leading to wrong answers. A...

https://www.a1bookmarks.win/voice-ai-can-trip-up-and-give-wrong-answers-especially-with-tricky-info-like

Voice AI can mishear or misinterpret info, leading to wrong answers. A practical way to catch errors before they reach customers is using readbacks for key details like order IDs—having the AI repeat back what it heard for confirmation