When harmful content hits your business, don't panic. Ignoring it is risky...

https://www.rankbookmarkings.win/online-negativity-can-feel-personal-but-your-response-should-be-strictly

When harmful content hits your business, don't panic. Ignoring it is risky because silent lost sales can drain your revenue before you even realize there is a problem. Instead, document everything, assess the true impact, and draft a deliberate response