Why Filename Preservation Saved a $2.1M Design Agency Hours and a Client Relationship

https://www.oscarbookmarks.win/case-study-how-heic-broke-photo-delivery-for-a-windows-only-client-and-what-we-actually-did-about-it

How a $2.1M Design Agency Nearly Lost a Major RFP Over One Misnamed File Everyone skips the preview when downloading attachments. It feels harmless. Click, save, next. At Atlas Creative - a boutique design agency with 28 employees and $2